Question 1

What areas in Southern Ontario do you serve?

Accepted Answer

We serve the entire Southern Ontario region including Kitchener, Waterloo, Cambridge, Hamilton, London, Toronto, Mississauga, Brampton, Sudbury, Windsor, and the Golden Horseshoe. If you're unsure whether we cover your area, call dispatch at 1-800-472-8053.

Question 2

How quickly can you pick up my shipment?

Accepted Answer

We offer ultra-hot rush dispatch — in many cases we can have a driver at your door within the hour. Our 24/7 direct dispatch line means there's no waiting for business hours. Call 1-800-472-8053 and we'll get a driver moving immediately.

Question 3

Do you offer same-day delivery?

Accepted Answer

Yes — 100% same-day dedicated delivery is our core service. Your shipment goes directly from pickup to drop-off with a dedicated driver, no sorting facilities or shared loads.

Question 4

What types of items do you deliver?

Accepted Answer

We handle a wide range of shipments including documents, parts, medical supplies, legal packages, equipment, and general freight. If you have a time-sensitive or high-value item, our dedicated rush service is the right fit.

Question 5

Are you available on weekends and holidays?

Accepted Answer

Absolutely. We operate 24/7/365 — including weekends, holidays, and overnight. Rush deliveries don't wait for business hours, and neither do we.

Question 6

How do I get a quote or book a pickup?

Accepted Answer

The fastest way is to call our dispatch line directly at 1-800-472-8053. You can also submit a request through our Contact page and we'll get back to you promptly.

Question 7

Do you offer business accounts or recurring routes?

Accepted Answer

Yes. We work with many Southern Ontario businesses on scheduled routes and account-based billing. Contact us to discuss a custom arrangement that fits your delivery volume and schedule.

Question 8

Is my shipment insured?

Accepted Answer

Yes. All deliveries are handled by vetted, insured drivers. We take responsibility for your shipment from pickup to drop-off.

Frequently Asked Questions

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